我有戴尔Inspiron 7353(BIOS 1.20.0)和Intel 3165 WiFi适配器(驱动程序版本19.51.14.1)。
在过去的6个月里,我一直在经常随意断开连接(每5到30分钟)。
作为一名学生,这是一件非常烦人的事,因为现在一切都在网上完成。
我已经做了很多小时的研究,试图找出如何解决这样的问题,但无论我尝试什么,随机断开连续发生!
我对技术有很好的了解,因此进入注册表并不会吓到我。
这是我尝试过的:
网络适配器故障排除程序Windows设置应用程序中的网络重置从设备管理器,控制面板和注册表中卸载驱动程序尝试Dell和Intel驱动程序分析WLAN报告分析Wireshark
到目前为止,我唯一解决的问题是使用USB以太网适配器。
断开连接时我注意到的是任务栏上的网络图标显示黄色三角形或适配器重置自身。
我已经确定我的路由器不是问题,因为我的所有其他设备都能正常工作。
路由器:Netgear Nighthawk R7000
固件:DD-WRT Kong
802.11 ac:显然是的
速度:300 Mbps
此时,我正在与英特尔联系,因为致电戴尔将浪费时间。
我更喜欢PM所需的任何文件,因为我不想用我的公共IP发布文件。
任何帮助都会很棒!
先谢谢你。
以上来自于谷歌翻译
以下为原文
I have a Dell Inspiron 7353 (BIOS 1.20.0) with a Intel 3165 WiFi adapter (Driver version 19.51.14.1). For the past 6 months I've been experiencing random disconnects on a very regular basis (every 5 to 30 minutes). As a student, this is quite an annoyance as everything is done online nowadays. I've done many hours of research on trying to figure out how to fix a problem like this, but no matter what I try, the random disconnects keep happening! I have a great knowledge when it comes to tech so going into the Registry doesn't scare me.
Here is what I've tried:
- Network adapter troubleshooter
- Network reset in the Windows Settings app
- Uninstall the driver from Device manager, Control Panel, and Registry
- Try Dell and Intel drivers
- Analyze WLAN report
- Analyze Wireshark
So far, my only fix for the problem is using a USB Ethernet adapter. What I've noticed when the disconnects happen is that the Network icon on the taskbar either shows the yellow triangle or the adapter resetting itself. I've made sure my router is not the issue as all my other devices work fine.
Router: Netgear Nighthawk R7000
Firmware: DD-WRT Kong
802.11 ac: Obviously yes
Speeds: 300 Mbps
At this point, I am reaching out to Intel as calling Dell would be a waste of time. I would prefer to PM any files needed because I don't want to post files with my public IP. Any help would be fantastic! Thank you in advance.
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