Thanks for the reply. As I mentioned, this is a production server. These are SSD's supplied from Dell for the use in a server. Reinstalling the OS to resolve a problem with a 3rd party tool is not an acceptable solution.
I await a response from your colleagues who can offer more information or engineering team for a fix.
工程师斯科特,您刚刚提供了解决问题的可能方法。
你有DCT的工作安装吗?
如果您这样做,您可以尝试从工作安装中复制isDCT目录,并使用安装问题的服务器上的工具。让我知道此解决方案是否有助于解决您的问题。最好的问候,Juan N.
以上来自于谷歌翻译
以下为原文
Hello Scott,
Engineering has just provided a possible way to solve your issue.
Do you have a working installation of DCT? If you do you can try to copy the isDCT directory from the working installation and use the tool on the server with the installation issue.
Let me know if this solution helps to resolve your issue.